DeKalb Medical Physicians Group (DMPG)
Bill Pay (Patientco) FAQs

Q.  Who do I contact if I have questions or need help using Patientco?
A.  You may contact the Patientco technical support team by calling 1.888.747.2455 or by emailing them at support@patientco.com.

Q.  What is Patientco?
A.  Patientco is a cloud-based platform specifically designed to help patients better understand, manage and pay their healthcare bills.

Q.  How do I sign in?
A.  If it is your first time using Patientco, simply follow the instructions on the login page to register for an account. If you already have an account, log in using your email address and password. For more information on logging in and using the system, go to http://patientco.wistia.com/medias/6s8bgn3xc1.

Q.  How do I log in if I’m already registered with PatientCo?
A.  You will need the statement you received in the mail to log in. Find your Secure Health Code and Bill Amount in the upper right-hand corner. Fill this information in on the login page and then click on the ‘Make a Payment’ button.